Outstanding Customer Service - The Ultimate Guide!
Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!
Customer Service Will MAKE Or BREAK Your Business! You Have NO Idea How Much MONEY You Are LOSING Due To Bad Customer Service ... And HOW Much MONEY You Can GAIN By Providing Excellent Customer Service!
DID YOU KNOW?
“55% became a customer of a company because of their reputation for GREAT customer service”
“40% began purchasing from a competitor because of their reputation for GREAT customer service”
WHICH side Of This Formula do you want to be on???
Customer Service is one of the Top 3 Factors Determining Your Companies FUTURE & EARNINGS!
Are YOUR Staff Trained in “Customer Service”???
This Course is Perfect For Business Owners, Managers and Employees ... Get Your Team Trained and Cash in!
A Sample Of What You Will Learn:
STOP Losing Money Due to Poor or Average Customer Service! $$$
Make MORE Money from Each Customer! $$$
SAVE a Fortune in Advertising Dollars! $$$
Get MORE Referrals! $$$
Retain Existing Customers! $$$
Solve Problems FAST!
Learn How to Create an Outstanding Customer Service Experience
How to Handle Difficult Customers like a PRO!
Learn the 5 Tenets of TQM
Avoid the 10 Deadly Sins of Customer Service!
... and MUCH More!!!
Sign up Now!
Your Instructor
"Prof. Paul" Is An Award-Winning Celebrity Educator, Coach, Therapist And CEO Of Advanced Ideas, Inc. His Courses Help Transform Over 100,000 Lives A Year ... And Climbing.
Prof. Paul J. Cline Has Been On A Mission For Over 35 Years ... To Help People Excel Personally & Professionally ... By Providing Them With The Latest Greatest Cutting Edge Tools And Strategies. His Tools Give You An Unfair Advantage In Life.
Course Curriculum
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PreviewWHY Customer Service Is CRITICAL To Your Business! (5:06)
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PreviewGood Isn't Good Enough! (3:08)
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StartWe Are ALL in the "Helping Field" (10:09)
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StartProviding "Concierge" Level Of Service (5:55)
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StartThe 5 Tenets Of TQM (2:40)
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StartHow To Boost Customer Satisfaction (8:20)
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StartHow To Avoid The 10 Deadly Sins Of Customer Service! (14:58)
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StartMore Money $$$ - Through Customer Retention (4:46)
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StartHow Much Is A Customer Worth? $$$ (8:27)
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StartDo You Understand Your Customer? (7:29)
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StartDealing With Difficult Customers (18:34)
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Start"LEAP" Into Customer Service! (17:52)
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StartExceptional Phone Service (16:33)
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PreviewWHY Customers Buy From YOU! $$$ (16:34)
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StartBONUS LECTURE!!! FINAL TIPS!!! (6:52)